2808 Saint Croix Dr.
Suite 100
Vienna, VA 22180
Office +1-703-641-9804
FAX +1-703-641-9805
www.morphgroup.com Executive Summary
Aviation Practice
OverviewThe Metamorphosis Group, Inc. (TMG), a Management and Information Technology Services firm, engages in Aviation Advisory Services, as an element of its Management Services practice.
TMG has a reputation for delivery on time and high quality deliverables with a demanding degree of integrity. One of the most critical components to achieving the desired goals evolves around developing a core strategy ?interlocking? the initiative with the organization?s business model, objective and vision. The second most critical component in achieving the desired outcome is implementing that strategy! TMG is poised to assist businesses and entities in making their goals a reality.
With the amount of collective experience the TMG principals possess, we are equipped to meet the challenge of delivering a quality and comprehensive solution to ensure that each business and customer outreach goal is met. Ultimately, this will provide the organization with a
Distinct Advantage over other providers.
Gaining a
Distinct Advantage means:
? Targeting and understanding the market goals and desires
? Gaining an understanding of the outcome of the services requested
? Leveraging information, resources and technologies available for smooth transitioning
? Transacting with quality, consistency and on time deliverables
? Achieving the company?s overall vision of development, growth and outreach
PrincipalsTina Dante
CEO & President
Tina Dante is considered a Turn Around Artist and a Leading Expert in Business Process Reengineering, Customer Relationship Management and Corporate Restructuring having more than 20 years of Management experience, primarily in Data Center Operations of a Fortune 500 company with increasing responsibilities and increasing leadership positions. She has also had the privilege of having worked with a Department of Defense and Intelligence Contractor as a Director and Chief of Staff, fulfilling both governmental and commercial interests. Formerly a co-owner and Vice President of a small custom construction business, she was afforded the opportunity to hone her Sales and Marketing skills. Ms. Dante has been the recipient of many awards and accolades for her superior Leadership, Communication, Relationship Building and Customer Focus skills. Ms. Dante is a graduate of the University of Akron with a Bachelor of Science in Biology.
William Green
Sr. Management Advisor, International Trade and Transportation
William Green, former high level U.S. Customs official has over 40 years experience in the Customs, cargo transportation and aviation industry, including import and export cargo as well as passenger processing. He is an authority of Customs topics such as the Importer Self-Assessment Compliance and the Customs-Trade Partnership Against Terrorism, Private and Commercial Aircraft matters, Bonded Warehouses, Anti-Dumping, Quotas, Free Trade Agreements (FTA), Export Licensing and World Trade Organization (WTO) issues. As a service provider, he has provided client training to importers and exporters and other members of the trade. He developed an import compliance suite for a leading internet company and has frequently testified before Congress. He spearheaded various complex international Customs agreements and has worked on numerous international issues, such as implementing an Internal Affairs office for the Republic of Ireland, trained Burma officers in anti-narcotic smuggling techniques, provided compliance training for Korean officers and has performed IT related consulting to the government of Egypt. He is also an adjunct college professor, holds a B.S. Degree, a Department of Defense Secret Clearance, a New York State Teaching license as well as a Private Investigator license in Virginia. He is Chairman of the Washington Airports Cargo Association and former President of the Dulles Rotary Club.
Julie Betts
Aviation & Airport Business Analyst
Julie Betts, Aviation & Airport Business Analyst, has over 20 years experience in the Airline and Aviation industry, which also encompasses Travel and Tourism. Her knowledge in both worldwide international and domestic airline operations incorporates Sales, Marketing, Pricing Distribution, Airport Operations, Airline and Aviation Policy and Travel Agency Operations for wholesale, retail and corporate market segmentation. In 1983, she joined Penthouse Travel which dealt with wholesale tour programs to India, Sri Lanka, The Maldive Islands and Switzerland. She negotiated contracts with local operators at these destinations, and coordinated brochure production and booking processes. Additionally, Ms. Betts oversaw the retail and corporate travel operations and managed contracts. In 1988, she joined Ansett Australia where she was involved in all aspects of the airline's operations both domestically and internationally and was an integral team member for the start up of Ansett's international operations in 1992. In 1999, Ms. Betts moved to the worldwide industry leader for distribution of airline fares and fare related data. Additionally, she has served as a delegate and chair on working groups under the auspices of the International Air Transport Association (IATA).
TMG Past PerformanceExample 1: Performed consulting for several international airlines. The basic recurring problem concerned arrival times of international charter flights. Many charters end and return on weekends, often late Saturday night, early Sunday morning. Although the airlines schedule an arrival time before midnight, it is a fact of life in the charter business that many of these flights are late. Customs and Border Protection are impacted heavily by this, because the late arrivals create staffing and shift problems for early the next morning and cause major increases in overtime pay for inspection personnel. The federal government maintains a strict management of overtime payments and port personnel are evaluated on how they manage this part of the budget. TMG Team facilitated a better understanding between the two entities in emphasizing the importance of the charter airlines being open about their scheduling problems and gaining better trust and relationships with all parties. In most cases, we were able to reach an agreeable solution or at least foster better communications.
Example 2: Performed assistance to several major airlines including Qantas and Lufthansa in obtaining their IT membership in Customs Automated//Advance Manifest System. This system electronically transmits the aircrafts cargo manifest to Customs several hours prior to its arrival enabling better processing for facilitation and anti-terrorist screening. TMG Team also assisted several airlines in obtaining certification in APIS, Advanced Passenger Information System, in which airlines electronically transmit their passenger manifests for early screening by Customs resulting in faster passenger processing.
Example 3: Consulted several large companies such as Smithfield Foods, ADM, Mission Foods, Mobil Oil, etc. in obtaining overflight clearances from Customs ensuring better facilitation of executive?s time in processing international borders. Under current regulations, all private flights arriving from the south of the United States have to report to designated airports along the southern tier of the U.S. for Customs and Immigration purposes. Overflight clearances allow these flight to proceed directly to their destination, such as Dulles International Airport.
Example 4: Participated in multiple ATPCO efficiency projects resulting in labor cost savings for customers? pricing implementation departments. Examples:
A. Invoice Online (web application) and Government Filing System Product Query Screen (IBM mainframe) projects aid efficiency when budgeting and forecasting. These tools allow for downloading of invoiced data and fare and rule filing counts. Previously, billing information was taken from invoices manually; product count information was not available.
B. Expired Data Project concentrated on the automated removal of customer data that was not yet finalized or released in subscription output for Automated Rules, International Fares and US/CA Fares systems. This project aided system performance and alleviated the necessity for pricing implementation analysts to dedicate valuable resource time that is otherwise spent on pricing analysis and initiatives.
Strategic PartnershipsTMG has built partnerships across the world to eliminate the borders that separate countries and continents today. With the world becoming a global marketplace, TMG is in step with the movement taking place today.
In particular, TMG has formed strategic partnerships with European Aviation groups that will further enhance and magnify the reputation and competency of its practice. One such partnership is with SMI Aviation Consulting Group AG of Zug, Switzerland (
www.avcogroup.com). SMI has a stellar reputation in the aviation industry with worldwide experience and a depth and knowledge of the aviation business. SMI has built its reputation on the individual experience of the partners, as well as capitalizing on the relationships of major businesses and governments. Its partners and experts all have extensive experience in all sectors of the aviation business. The core competencies are implementation of management systems to optimize business operations, technical and line operations, quality management systems compliant with all relevant JAA and ISO standards, business process re-engineering, deployment of business and marketing strategies, development of organizational structures.
SMI PrincipalsLeandro Luppi
Managing Partner
Leandro Luppi is an Aeronautical Engineer who has developed a profound experience within the aviation industry. Together with his business administration expertise he offers a high potential for management development, business development, business turn-around, strategic planning, re-structuring of organizations and
the design of value-driven/profit-oriented organizations. After having obtained his degree as Aeronautical Engineer specializing in business administration and aviation marketing at the University of Buenos Aires he obtained a Master of Business Administration at the Boston University. He has also gone through the Strategic Planning Program at Houston University and the Advanced Management Program at New York University. In his aviation career of more than 20 years he held management positions in maintenance, engineering, finances, planning and business development. Before joining SMI he worked for Aerolineas Argentinas, Dinar Airlines, McDonnell Douglas, Swissport and Federal Express.
Rolf W. Strub
Managing Partner & President
Rolf Strub obtained his Master of Business Administration at the University of St. Gallen. He has profound experience and know how in airline operations, business operations, organization development and quality management. In his aviation career of more than 25 years he held management positions in flight operations, ground
operations and flight support. He holds certificates in quality management, quality auditing, Total Quality Leadership (TQL) and Business Excellence (training for TQL?auditors). He has also gone through numerous programs in economics, human resources management and marketing. Before joining SMI he worked for Swissair and Qualicon (a Swiss consulting company).
SMI Past Performance
SMI has worked in projects for Civil Aviation Authorities, major airlines, executive operators and Airport Authorities. Amongst these clients were Alitalia, Executive Air Transport, Federal Express, Geneva Airport, Hellas Jet, Iberia, Libyan Arab Airlines, Meridiana, MenaJet, Middle East Airlines, NetJets Europe and the Swiss Federal Office for Civil Aviation (FOCA).
These projects included business process re-engineering, implementation of process-oriented management systems, implementation of quality management systems compliant with all relevant regulations and standards of JAA and ISO, strategy deployment, organization development, achievement of the Air Operators Certificate (AOC), training of quality managers, auditors and TQL experts.
